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Find quick answers to common questions about contacting us
We typically respond to all inquiries within 24 hours during business days. For urgent matters, please call us directly.
Please provide as much detail as possible about your inquiry, including relevant dates, reference numbers, or specific questions to help us assist you better.
While walk-ins are welcome during business hours, we recommend scheduling an appointment to ensure someone is available to assist you properly.
Yes, our phone lines are open during business hours. For technical support, our team is available Monday through Friday, 9:00 AM to 6:00 PM.
Our team can assist you in Croatian and English. For other languages, please let us know in advance so we can arrange appropriate support.
Yes, public parking is available near our office. We recommend using the parking garage on Draškovićeva ulica, approximately 200 meters from our location.